Terms of Service

• Last updated: April 26, 2025
• Effective date: November 28, 2023

These Terms of Service (the “Terms”) govern your access to and use of GoalMap, including the GoalMap mobile application and related services (collectively, the “Service”). The Service is provided by Hangzhou North Gate Co., Ltd. and/or its affiliates (“North Gate”, “we”, “us”, or “our”).

Please read these Terms carefully before downloading, installing, accessing, or using the Service. By registering, signing in, or using the Service, you confirm that you have read, understood, and agreed to these Terms. If you do not agree with any part of these Terms, do not use the corresponding part of the Service.

1. Personal, non-commercial use

GoalMap is provided for your personal, non-commercial use. You may not sell GoalMap or any materials, services, or software related to or derived from GoalMap without our prior permission.

If you send us suggestions, feedback, or ideas about GoalMap, you grant us and our third-party service providers a worldwide, royalty-free right to use, reproduce, and incorporate that feedback into GoalMap or other software, without any obligation to compensate you.

1.1 Membership services

GoalMap Membership is a paid subscription that gives you access to the membership features and benefits described in the Service for the applicable subscription period.

Membership benefits are for the purchaser’s personal use on permitted devices only. You may not transfer, rent, sell, lend, distribute, share, sublicense, or otherwise make your account or membership benefits available to another person.

1.2 Purchases and refunds

Once you purchase a GoalMap membership, the membership service begins and membership fees are generally non-refundable, subject to the rules of the platform through which you purchased the membership.

1. iOS users. If you purchased a membership through the App Store and want to request a refund, follow Apple’s official process at Apple’s refund request page. Apple reviews and decides App Store refund requests. We cannot directly process refunds for App Store orders.
2. Android users. If you purchased a membership through an Android distribution channel, you may request a refund through the GoalMap app within the following periods:
   • Monthly membership: within 3 days of purchase;
   • Annual membership: within 14 days of purchase.

The applicable period is measured from the purchase date. Requests submitted after the applicable period will generally not be accepted. We will review in-app requests and process eligible refunds according to the applicable procedure.

We may cancel your membership and refuse a refund if you obtained or used membership benefits through an illegal method or in breach of these Terms.

1.3 No unauthorized resale or sharing

You agree that:

• You will use GoalMap only for your own personal, non-commercial purposes.
• You will not sell, rent, transfer, lend, distribute, or share your account or membership benefits without our authorization.
• If we determine that you have illegally sold, rented, or shared membership benefits, we may immediately revoke those benefits, suspend or terminate your access, and refuse a refund.
• Depending on the circumstances, we may issue a warning, suspend the Service, or permanently disable your account.

1.4 Termination and account handling

If you close your account, or if we cancel your membership because you breached these Terms, your membership service will end at the same time and related fees will not be refunded.

If your account is suspended or closed because of a violation, we may terminate all related services without further notice and reserve the right to pursue legal remedies to the extent permitted by law.

2. Intellectual property

North Gate and its licensors own all rights, title, and interest in and to GoalMap, including all intellectual property rights. “Intellectual property rights” include rights under patent, copyright, trade secret, trademark, unfair competition, and similar laws, together with all applications, renewals, extensions, and restorations of those rights, whether existing now or created later and whether recognized anywhere in the world.

Except where applicable law permits or we give you prior written permission, you may not modify, adapt, translate, create derivative works from, decompile, reverse engineer, disassemble, or otherwise attempt to obtain the source code of GoalMap. You may not remove, conceal, or alter any copyright, trademark, or other proprietary notices of North Gate or any third party.

3. Acceptable use

You are responsible for your use of the Service. Unless applicable law permits the activity or we have given you prior written permission, you may not:

3.1 Software and network security

• Use an unauthorized plugin, add-on, hack, system, or other third-party tool to interfere with, disrupt, modify, or otherwise affect the normal operation of GoalMap or the Service.
• Access another person’s network, interfere with its normal operation, or obtain network data without authorization.
• Provide programs or tools designed to intrude into networks, interfere with network protections or normal operation, or steal network data.
• Knowingly provide technical support, advertising, payment processing, or other assistance for activities that endanger network security.
• Use data, servers, or accounts without permission.
• Enter a public computer network or another person’s computer system without authorization, or delete, modify, or add stored information.
• Probe, scan, or test the vulnerabilities of GoalMap or its networks without permission, or otherwise attempt to undermine network security.
• Interfere with or damage the normal operation of GoalMap or the website, intentionally distribute malware or viruses, or otherwise disrupt online information services.
• Forge the name or part of the name of a TCP/IP packet.
• Reverse engineer, reverse assemble, decompile, or otherwise attempt to discover the source code of GoalMap or the Service.
• Maliciously register accounts, including by registering accounts frequently or in bulk.
• Engage in any other conduct that violates applicable law, these Terms, our rules, or another person’s lawful rights and interests.

If we reasonably believe that your conduct violates or may violate these requirements, we may independently investigate and take appropriate action, including terminating the Service without prior notice and pursuing legal remedies.

3.2 Content standards

You must comply with applicable law and must not use the Service to send, publish, store, or distribute unlawful, harmful, or otherwise inappropriate content. We may remove or block content and may issue a warning, require correction within a specified period, or suspend the Service when we reasonably believe that content violates these Terms or applicable law.

Prohibited content includes, without limitation:

• Content that opposes fundamental principles established by applicable law or regulation;
• Content that endangers national security, discloses state secrets, undermines national unity, or harms public interests;
• Content that promotes hatred or discrimination based on ethnicity or nationality, or undermines unity;
• Content that promotes cults, superstition, or other unlawful religious activity;
• Rumors or other content that disrupts public order or social stability;
• Obscene, sexually explicit, gambling-related, violent, terroristic, or crime-inciting content;
• Threats, insults, attacks, defamation, or other content that infringes another person’s lawful rights;
• Content that uses the Service for money laundering, theft of trade secrets, theft of personal information, or other criminal activity;
• Content that infringes copyright, trademark, or other intellectual property rights;
• Content that harms minors or their physical or mental well-being;
• Commercial advertising, solicitations, excessive marketing, or spam; and
• Any other content that violates applicable law, public order, public morals, these Terms, or the lawful rights of you or another person.

3.3 Storage and user content

GoalMap may allow you to upload, submit, save, and download files or other content (“User Content”).

• You retain the intellectual property rights in your User Content. Unless you give us permission or disclosure is required by law, GoalMap may not copy, share, or transmit your files to third parties.
• When you upload or save User Content to our servers, or download User Content through the Service, you grant GoalMap the limited permission needed to host and store that content and to provide you with access to it. The Service allows you to access and delete content you upload. Please make sure that you have all permissions needed for content you submit to our servers.
• You must ensure that all User Content you upload, submit, or store is lawful, including text, photos, and attachments. We may delete unlawful files, revoke access or editing rights, or take other appropriate action.
• You must not share one GoalMap account among multiple people. You are responsible for loss or changes to files caused by disclosing or sharing your account.

4. Privacy

Respecting your privacy is a fundamental part of our Service. We generally do not publish, edit, or disclose your registration information or non-public content stored in the Service, except when we reasonably believe disclosure is necessary to:

• Comply with applicable law or a lawful request from a government authority, including requests for content you posted and related publication time, internet address, or domain information;
• Protect and maintain GoalMap’s trademarks and other intellectual property;
• Protect the privacy, safety, or security of users or the public in an emergency; or
• Address another situation where disclosure is reasonably necessary to provide or protect the Service.

For details about how we collect, use, share, store, and protect personal information, please read the GoalMap Privacy Policy. You agree to use your data in accordance with that Privacy Policy.

5. Changes to the Service

We may change, suspend, or discontinue all or part of the Service. Where permitted by law, we may do so without notice and will not be responsible to you or any third party for such changes, suspensions, or discontinuations.

6. Disclaimers and limitation of liability

You choose whether to download and use GoalMap and any third-party software provided with or through GoalMap, and you do so at your own risk. You are responsible for damage to your computer system or loss of data resulting from your download or use of GoalMap or third-party software.

To the maximum extent permitted by applicable law, North Gate and its licensors disclaim all warranties and conditions, whether express or implied, including warranties of merchantability, fitness for a particular purpose, reliability, accuracy, completeness, quiet enjoyment, non-infringement, virus-free operation, and error-free operation.

To the maximum extent permitted by applicable law, North Gate and its licensors do not represent or warrant that:

• Your use of the Service will meet your requirements;
• Your use of the Service will be uninterrupted, timely, secure, or error-free;
• Information obtained through the Service will be accurate or reliable; or
• Defects in software provided as part of the Service will be corrected.

To the maximum extent permitted by applicable law, North Gate and its licensors will not be liable for any incidental, special, indirect, consequential, or other damages or claims arising from or related to your use of GoalMap or our products and services, including claims relating to personal injury, privacy, failure to perform a duty, negligence, loss of money, or other loss.

You retain ownership of your User Content. By uploading User Content, you authorize North Gate and its affiliates to store it on GoalMap’s servers as necessary to provide the Service. We will not publish your User Content through other public channels without your permission, unless required by law. If you use a service provided by North Gate or its affiliates through GoalMap, additional service terms may apply.

7. Indemnification

You agree to defend, indemnify, and hold harmless North Gate, its affiliates, licensors, and service providers from claims, losses, liabilities, damages, penalties, costs, and expenses (including reasonable legal fees) arising out of or related to your breach of these Terms or other applicable service terms, your User Content, or your unlawful use of the Service.

8. Third-party products and services

GoalMap may use third-party software or technology, including open-source and public-domain code, under applicable licenses.

Those licenses or other applicable documents may be provided as an attachment to these Terms, included in a specific folder of the application package, or displayed in another form as a software license, authorization agreement, open-source license, or similar document. They are part of these Terms and have the same legal effect for the applicable third-party software or technology. You must comply with them. If you do not, the relevant third party or government authority may take action against you and require our assistance, and you are responsible for the resulting consequences.

Any dispute arising from third-party software or technology should be resolved with the relevant third party. We are not responsible for third-party software or technology and do not provide support for it. Contact the relevant third party if you need support.

9. Changes to these Terms

We may update these Terms from time to time to reflect changes in applicable law, the Service, or our operations. The updated Terms will become effective when posted or otherwise made available, unless applicable law requires a different process. You should review the latest version and relevant notices periodically.

If you do not agree to an update, you must stop using the Service. Your continued use of the Service after an update takes effect means that you accept the updated Terms. If any provision is held invalid, unlawful, or unenforceable, that provision will be severed to the minimum extent necessary and the remaining provisions will remain in effect.

These Terms are governed by and interpreted in accordance with the laws of the People’s Republic of China. To the extent permitted by applicable law, you and North Gate agree that disputes will be submitted to the competent local people’s court.

10. Contact us

If you have questions about these Terms, contact us at help@happydogteam.work.